AI chatbot is a software capable of simulating a human conversation. In customer service, it provides 24/7 support, answers frequently asked questions, solves simple problems and directs more complex queries to human agents.
According to Zendesk’s CX Trends 2024 report , new AI (artificial ...
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- Tue Jan 07, 2025 6:59 am
- Forum: Sale Leads
- Topic: Practical Uses for Customer Service
- Replies: 0
- Views: 3
