Patient Cycle Hospitals

[arzina221]

social: the personal relationship and trust between patient and (the team of) healthcare professionals
clinical: the actual care
structural: the buildings, facilities and systems used in providing care
The patient needs outlined above manifest themselves most strongly in the social and clinical dimensions: the patient wants to be well-informed, understand what is wrong with him/her and what awaits him/her, feel understood and be treated well and as quickly as possible. Structures (the third dimension) are prerequisites for the patient: they must be there and they must work. They are dissatisfiers; if they are not in order, it leads to dissatisfaction.

Every patient goes through their own care process with a number of steps in which their needs manifest themselves. The Patient Cycle Hospitals, drawn up by Present Media, essentially shows how such an individual care process proceeds. This cycle offers a practical tool to outline the needs of patients in each phase.

Patient Cycle Hospitals
Figure 1: Patient Cycle Hospitals

In summary, I see six major need spain phone data categories, which are related to the 3 dimensions:

Practical information
Content-related (clinical) information
To be able to arrange matters
Contact with healthcare professionals
Contact with relatives and fellow sufferers
Actual treatment and care
By plotting these need categories on the patient life cycle, a good picture of the patient focus per phase is created (.docx). To illustrate the whole, I have included a number of examples in this document.