Use WhatsApp chatbots to automate the process

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In Rasayel and similar platforms, you can create a chatbot to interact with customers and send product recommendations based on their interactions. By configuring the chatbot to ask questions about the customer’s preferences and interests, you can use the answers to send the right recommendations based on their interests and preferences.

A customer inquiry handled by a WhatsApp chatbot.

Monitor engagement
Monitoring engagement is essential in understanding your product recommendations’ effectiveness. Here are a few ways to monitor engagement:

Track click-through rates: Keep track of how many customers click on your product recommendations links. This will give you an idea of which products get the most engagement and which are not as popular.
Track conversion rates: Track how many customers purchase after receiving a product recommendation. bahrain whatsapp phone number This will give you an idea of which products will most likely lead to a sale.
Monitor customer feedback: Monitor customer feedback on the products you recommend. You can add labels to conversations to sort and organize customer interactions. This will give you an idea of which products customers like and which they don’t.
Track customer retention: Track the number of customers who continue purchasing after receiving a product recommendation. This will give you an idea of how well your personalized product recommendations are helping to retain customers.
If you notice that a particular product is not getting much engagement, you can adjust the recommendation to include similar products that may be more popular. On the other hand, if you notice that a particular product is getting a lot of engagement, you can adjust the product recommendation to include more similar products.

It’s also important to note that you should always respect the customer’s preferences and not send them too many messages or at inappropriate times.

Conclusion
Personalization is crucial in today’s market to capture consumers’ attention and ultimately persuade them to purchase. Using WhatsApp to send personalized product recommendations is an effective way to engage with customers on a personal level and increase conversions.

By developing the right strategy, you can build and nurture customer relationships, leading to increased engagement, conversion, and customer retention.

Learn more
If you’d like to learn more about how WhatsApp can help you grow your business, please reach out to us on WhatsApp at +13024070488.

We also offer a free consultation session where we review your use case, answer any questions about WhatsApp, and help you build a strategy to make the best out of the platform. Book a call with us here. We’d love to speak with you: