This semi-real character, based on real information about your customers, will be key to personalizing the brand voice and the messages you send as part of your actions.
make a strategic plan
Audience segmentation.
Shipping schedule.
Types of formats in the campaign: Text, images, videos, links.
Define the medium within WhatsApp: Channel, statuses, groups, broadcast list.
5. Use the right tools
Automation tools will help you respond immediately and open up purchasing opportunities and inquiries with your contacts.
Pay attention to the statistics
Set KPIs and adjust your actions according to the results.
olutions for WhatsApp Marketing
To boost your WhatsApp Marketing, you must rely on tools fusion phone number list designed to work for you and increase your chances of achieving your goals, while maintaining fluid and personalized communication with your customers.
With an omnichannel platform like Doppler , you can send notifications, discounts and exclusive offers to your audience, all as part of your WhatsApp Marketing action plan, and all from one place.
In addition, it allows you to:
Perfecting the customer service experience.
Personalize your messages in real time, according to your brand voice.
Automate messages and save time on operational tasks.
Get direct feedback and opinions from your consumers.
Respond instantly to queries, comments or complaints.
Manage your messages with a Chatbot
Real-time customer service management transforms conversations into sales opportunities. Incorporating a chatbot into your strategy is an excellent solution for this task. A chatbot can offer customer service 24 hours a day without increasing staff costs. You can design it to answer frequently asked questions or assist the customer with common problems.
Additionally, WhatsApp chatbots can perform specific tasks, such as helping to schedule appointments, make reservations, or even place orders.
Automate your WhatsApp conversations
Did you know that 80% of WhatsApp messages are read within the first five minutes? This offers a great opportunity to send promotions and notifications at the right time and increase sales.
Doppler Automation allows you to automatically plan and send messages to your users via WhatsApp, facilitating large-scale communication and direct contact with potential customers interested in your brand.
