While Salesforce was initially focused on small businesses, it has since shifted its uae phone number list focus to enterprises . This also explains why its strong point is extreme customization (provided you pay a team of consultants to do it) and why it has positioned itself as the only cloud software provider that offers a solution to all business needs.
Salesforce still offers a small business solution today, called Salesforce Essentials, a limited version of the full cloud platform. Compared to other CRMs on this list, however, it lacks ease of use and is not really tailored for sales teams .
This frustration with Salesforce is actually one of the reasons we started building Salesflare , and perhaps not surprisingly, why many of our customers find Salesflare when they are looking for a better alternative.
But if extreme customization is your thing or you work for an enterprise, Salesforce may still be the best choice for you. But before you sign a contract, read this guide to the fine print .
"I like the simple and effective way to use Sales Cloud to manage our new business opportunities in one place. The ability to connect it to our Service Cloud and Marketing Cloud applications gives us a complete 360-degree view of our customers, no matter how and when they want to contact us," writes Michael B. , implementation manager for a national postal company, about Salesforce Sales Cloud.
Processo
When I tried Salesforce, two things immediately stood out: its extensive customization and the time it takes to set it up.
The platform offers a myriad of options to tailor the CRM to your specific business needs, but this also comes with a steep learning curve. Configuring Salesforce to fit my processes took significant time and effort, but once configured, the system has proven to be incredibly powerful.
The dashboard provided a wealth of data, but it could be difficult to navigate at first. Salesforce is undeniably robust, but it’s clear that it may require a dedicated administrator or support team to take full advantage of its capabilities.
Score
Salesforce G2 Review Score:
Ease of use: 8.1
Ease of installation: 7.5
Meets requirements: 8.8
Support Quality: 8.2
Ease of doing business with: 8.3
Ease of Administration: 8.0
Salesforce Review Ratings:
Prodotto (G2): 8.2/10
Mobile App (Google Play): 4.2/5 → 8.4/10
Email Plugin (Google Workspace): 4.7/5 → 9.4/10
PUNTEGGIO FINALE DELLA RECENSIONE: 8.7/10
Prezzi
Pro Plan Pricing (Salesforce Sales Cloud Pro Suite):
$100/user/month (billed annually only)
3. HubSpot CRM and Sales Hub [8.6/10]
schermata del CRM cloud gratuito di HubSpot
HubSpot è un marketing automation platform turned all-in-one platform . It was founded in 2005 to simplify marketing automation.
Today, HubSpot’s main selling point is that it offers an all-in-one solution that encompasses marketing, sales, support, and operations. If you’re not a fan of using multiple apps and integrating them (using tools like Zapier and native integrations), HubSpot might be the cloud CRM you’re looking for.
