Are you convinced that online reviews are also important for local businesses?
So keep this in mind:
80% of consumers say they are more likely to purchase products or services in stores if there are positive reviews about the company.
88% of Internet users read online reviews when searching for information about a product, service or business.
72% also say that reviews make aruba email address them trust a local business more.
88% say they trust online reviews almost as much as personal recommendations from friends and/or family.
57% of consumers visit a local business's website after reading online reviews.
Before purchasing a product or service, more people read positive reviews (69%) than negative ones (63%). Although this figure depends greatly on the sector and type of product.
88% of Internet users read reviews when searching for information about brands
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Get found in searches
With consumers placing such an emphasis on using reviews in their purchasing decisions , not having reviews on Yelp, Google, Yellow Pages, Tripadvisor, etc. can put your local business at a disadvantage in search results. In the case of Google, search results consist of not only Google reviews found in the local listings box, but also results from Yelp and other online review sites that use it as a source.
You may also be interested in: News in online marketing: how to find what you need quickly and easily
You need consumers to be able to search and find online reviews about your business that showcase customer opinions and highlight your business's customer service, in the form of responses to those reviews.
Satisfied customers based on good management of their incidents will turn reviews into the best presentation letter for your local business.
