There are currently 3 ways to include Facebook Messenger on your website.
Facebook Messenger Link : You can embed the Facebook Messenger button with Javascript or HTML languages. Using it with HTML code will make the button visible to the user even if they block ads, which is beneficial. This will redirect them to messenger.com opening a chat with the company in question.
Facebook Messenger Button : This button, available only to Facebook page thailand mobile phone numbers database owners, allows you to send messages to personal profiles. This requires some knowledge of Javascript and HTML to embed into your website, but in practice it is as simple as adding your Facebook page ID. Plus, this will allow you to customize the button to your liking.
Facebook Messenger Box : This allows users to actively interact from the site itself. It allows you to type a message in the box similar to the one you see on Facebook.
While some sites allow you to type messages (using one of the methods mentioned above), they do not provide the conversational and contextual support that you get when chatting on a Facebook page. The tool can then send a message to the relevant page but does not have the ability to identify you and provide the same user experience.
How great would it be if the company could recognize you , regardless of whether you are chatting via the Facebook page or the website?
What's new in Messenger
Facebook has announced a new Messenger live chat that will make it easier for customers to continue conversations on that particular company’s site.
So let's see what the benefits will be by equipping the site with this particular feature.
The new chat plugin can let your customers have the same content-rich experience just like they do in the Messenger app. It will also be able to load the chat history of that particular customer. The user experience will be enhanced by a continuous conversation with the business and there will be no difference in chatting with the business via messenger or using the website.
All types of messages and templates can be typed just like you do in the Messenger app or on Messenger.com.
The huge advantage of this plugin is definitely a better and seamless user experience . This will also increase traffic to the business website. As a result, customers will interact more with the site and it will be easy for them to have everything in one place.
Steps to add Facebook Live Chat
1. Create a Facebook page for your business. Once you have created your business page, you will need to get its ID. To do this, simply go to About.
Where To Find Facebook Page ID - Exelab Digital Marketing Agency
2. Once you have the Page ID, go to the Messenger Platform .
Facebook Messenger Platform Settings Page - Exelab Digital Marketing Agency Rome
In General Settings you will have to whitelist your domain, to authorize it. Remember to enter both HTTP:// and HTTPS:// in order to reach everyone. SAVE .
