For example, in our agency, most of the employees have been working in the field of Internet marketing for 5-10 years. There are simply no newbies among us who would constantly have to deal with a huge number of unfamiliar tasks. Therefore, we do not make online stores for half a year, unlike some novice web developers.
At the same time, we do not try to "save time" on drafting and coordinating the technical task or discussing the contract with the Customer. In such a complex and detailed occupation as commercial web development, one cannot get carried away with verbal agreements - this will cause confusion, misunderstanding, "the effect of a broken telephone" and failure to meet all possible deadlines.
Our customers appreciate that we strictly stipulate the project delivery deadlines in the contract and indicate the penalties that we will pay in the event of a delay that occurs due to our fault. We can afford this because we are confident in our abilities. Many other web developers are not.
We recommend that you pay attention to such moments in order to protect yourself from an inadequate delay in the project implementation by a web developer who is unable to cope with the task.
Unexpected customer requests
A very common reason for delays in website development is unexpected requests from the client that were not voiced before the technical specifications were drawn up.
Unfortunately, quite often the Customer does not realize the labor intensity of making such edits. It would seem, well, what's so special, they added this or that functionality to the already developed sections of the site. In fact, this breaks the carefully thought-out architecture of the site and requires the involvement of several specialists at once. Accordingly, the project requires more time than planned.
For example, the Customer suddenly asks to create a configurator “like on the competitors’ website”, offering to add it to a specific page.
For an agency working "on stream", this does not cause any difficulties - the configurator they like is simply borrowed from a competitive web resource, making a minimum of changes, and thoughtlessly added to the site. The Customer's request is formally fulfilled, the money is received, and such web developers do not care about the commercial fate of the project...
For a bona fide agency, fulfilling such a request involves a whole series of operations:
1) We need to figure out how appropriate this configurator is on uk whatsapp numbers this page - whether it will distract the user's attention from other important elements, etc.
2) It is necessary to “squeeze” it into the already created page structure, and in such a way that the page does not “slide apart” on any of the devices.
3) It is necessary to ensure that the principles of proper content placement on the page are not violated. For example, if the content is arranged too tightly, there will not be enough “air” (free space). Accordingly, the user will not feel comfortable on the site.
4) You need to enter codes for this configurator.
5) You will have to design the configurator in such a way that it harmonizes with the overall design of the site.
Finding "windows" in the work schedule of specialists for such unforeseen alterations can be very difficult, and the development of the site is delayed. After all, in most agencies and web studios, the same specialists are working on several projects in parallel. At the same time, for each Customer, their project is the main one. The agency does everything to comply with its agreements regarding deadlines with each of them, so the working hours of the specialists are scheduled.
