Challenge Sales by Phone This technique has revolutionized the field of telephone sales

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If it does not, try to adapt or just let the client go. Priority . Don't give the customer much time to think. Convey to him the need to purchase the product immediately. Let us consider the operation of the SNAP system using the example of the proposal of the EDMS (electronic document management system) of the guild of lawyers. The system is presented in the following sequence: We define the concept of "document flow" with the designation of potential benefits . The main idea is saving time and consumables: the ECM will allow you to reduce time costs by 10 times and the consumption of paper and office supplies by 30 times.


We present a USP (unique selling proposition) – the ECM reduces the time it takes to transfer information from paper to electronic media, since data is read directly from photos and scans. We emphasize that the system is customized for a specific client, taking into account individual needs . Demonstrate the version for this organization using ready-made russia whatsapp phone number thematic templates To speed up the decision-making process, we emphasize the limited validity period of the offer : the promotion for free installation of the program will be valid only until the end of the month; after this period, the implementation and setup of the system will cost the company 10,000 rubles.


It consists of three stages: Provide information to the client . This way the manager demonstrates his/her knowledge, creates a favorable impression and gains the buyer's trust. Establish contact . Build communication in such a way that the client himself tells about his problems, giving the seller the opportunity to offer him options for solving them. Keep the dialogue under control . Having shown himself to be an expert at the first stage, the manager takes a leading position, not allowing the interlocutor to seize the initiative.