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Posted: Mon Jan 06, 2025 7:11 am
Based on the information received, you will be able to analyze your activities, take into account the differences, compare the advantages and correct the disadvantages. Telephone Sales Script Pay special attention to the fundamental advantages of competitors: environmentally friendly materials, consideration of the wishes of each client, speed of order fulfillment, delivery conditions, service. Taking this information into account will allow you to refine your own presentation and be better prepared to handle objections. In the end, you will be able to eliminate all unnecessary things, packaging your offer in such a package that will leave no doubt about the need to purchase your product.
3. Creating a script structure At this stage, the step-by-step process of communication with the client is structured. We described the structure earlier. Read also! 22 Types of Sales: How to Choose the saudi arabia whatsapp phone number Right One 4. Formation of script components Namely, writing the phrases that will be spoken at each stage of the conversation. There is no single speech module that will tell any company how to sell over the phone, and there cannot be one. Therefore, all phrases are written almost blindly, brought to the desired condition by trial and error. Examples of phrases that can be used to start a conversation: I see your request left today at 1:45 pm.
I can answer all your questions. Name recommended that I talk to you. You took part in our webinar / were a participant in the conference. It is important to establish contact before the product presentation. This can be done with three questions that the other person will answer affirmatively. This way, you will not leave the client a chance to immediately reject the offer. As soon as you get consent to continue the conversation, you can begin to present your product. Do this carefully, without pushing, using leading questions: why the client is interested in the product, what is of primary importance to him in this product.
3. Creating a script structure At this stage, the step-by-step process of communication with the client is structured. We described the structure earlier. Read also! 22 Types of Sales: How to Choose the saudi arabia whatsapp phone number Right One 4. Formation of script components Namely, writing the phrases that will be spoken at each stage of the conversation. There is no single speech module that will tell any company how to sell over the phone, and there cannot be one. Therefore, all phrases are written almost blindly, brought to the desired condition by trial and error. Examples of phrases that can be used to start a conversation: I see your request left today at 1:45 pm.
I can answer all your questions. Name recommended that I talk to you. You took part in our webinar / were a participant in the conference. It is important to establish contact before the product presentation. This can be done with three questions that the other person will answer affirmatively. This way, you will not leave the client a chance to immediately reject the offer. As soon as you get consent to continue the conversation, you can begin to present your product. Do this carefully, without pushing, using leading questions: why the client is interested in the product, what is of primary importance to him in this product.