LiveChat's automation needs improvement as
Posted: Mon Jan 06, 2025 7:20 am
When a person leaves a conversation it can be difficult to delete or they don't always notify you.
There are some glitches in updates and recovery that take time.
Pricing: The Starter plan starts at $16 per month and is ideal for small offices. The Team plan starts at $33 per month and is suitable for full-time support teams.
The Business plan starts at $50 per month and is available to customer service departments. For the Enterprise plan, you can contact LiveChat's sales team for details.
G2 Rating: 4.5/5
Explore reviews about LiveChat on G2.
12. ProProfs Chat
ProProfs Chat homepage, live chat and client acquisition tool
ProProfs Chat is a live chat tool that makes customer service experience more convenient. You can improve your help desk experience by using this tool in your business.
Pros:
You can use a chatbot for human-like interactions and provide 24/7 support to your visitors .
It helps you identify visitor intentions before the conversation starts and can improve your team performance.
It is possible to automate support requests and practically transfer vietnam whatsapp phone number conversations to relevant departments.
Pre-chat forms and chat history can help you quickly engage with your visitors.
Cons:
It would be better if there were more customization options in the control panel.
The reports section is not very detailed and needs improvement.
There may be delays in response time from time to time.
Pricing: You can try it free for 15 days. The Basic plan starts at $10 per month, and the Premium plan starts at $15 per month.
Pricing may vary depending on your number of carriers. Contact sales for Enterprise pricing information.
G2 Rating: 4.5/5
Check out the comments on G2 regarding ProProfs Chat .
13.Constantinople Contact
Homepage of Constant Contact, a customer acquisition tool
Constant Contact is an all-in-one tool that allows you to increase sales and engage with your visitors throughout your customer acquisition process. It has features like an email template builder, social media advertising, website builder, and event marketing.
There are some glitches in updates and recovery that take time.
Pricing: The Starter plan starts at $16 per month and is ideal for small offices. The Team plan starts at $33 per month and is suitable for full-time support teams.
The Business plan starts at $50 per month and is available to customer service departments. For the Enterprise plan, you can contact LiveChat's sales team for details.
G2 Rating: 4.5/5
Explore reviews about LiveChat on G2.
12. ProProfs Chat
ProProfs Chat homepage, live chat and client acquisition tool
ProProfs Chat is a live chat tool that makes customer service experience more convenient. You can improve your help desk experience by using this tool in your business.
Pros:
You can use a chatbot for human-like interactions and provide 24/7 support to your visitors .
It helps you identify visitor intentions before the conversation starts and can improve your team performance.
It is possible to automate support requests and practically transfer vietnam whatsapp phone number conversations to relevant departments.
Pre-chat forms and chat history can help you quickly engage with your visitors.
Cons:
It would be better if there were more customization options in the control panel.
The reports section is not very detailed and needs improvement.
There may be delays in response time from time to time.
Pricing: You can try it free for 15 days. The Basic plan starts at $10 per month, and the Premium plan starts at $15 per month.
Pricing may vary depending on your number of carriers. Contact sales for Enterprise pricing information.
G2 Rating: 4.5/5
Check out the comments on G2 regarding ProProfs Chat .
13.Constantinople Contact
Homepage of Constant Contact, a customer acquisition tool
Constant Contact is an all-in-one tool that allows you to increase sales and engage with your visitors throughout your customer acquisition process. It has features like an email template builder, social media advertising, website builder, and event marketing.