WhatsApp has officially launched a new app , called WhatsApp Business. It is completely separate from the standard version of WhatsApp, but works in the same way. However, its goal is to connect businesses and customers, rather than contacts.
The WhatsApp Business app is a free Android app that is targeted south africa number screening at SMBs . It is designed to make it easier for brands to communicate with customers and manage their orders. WhatsApp Business users can create a business profile and add details such as the company's website, location, and contact information.
They can also send messages to customers, updates, and answer any questions users have. “ WhatsApp Business allows you to have a business presence on WhatsApp, communicate more efficiently with your customers, and help you grow your business ,” the company says. With this app, companies and businesses can interact with their customers in a simple way, using tools to automate, organize, and quickly respond to messages.
Getting started with WhatsApp Business
WhatsApp Business
Having direct communication with your customer base is becoming increasingly important. Being able to reach customers directly with messaging apps like WhatsApp Business offers a perfect opportunity to open up new avenues of communication.
Once you have the WhatsApp Business app installed, you can link it to a mobile phone number. It is recommended to use one that has not been used for your personal WhatsApp app. Unless you don't mind receiving private and business messages in one app.
Once you've granted the necessary permissions and verified your phone number, it's time to set up your business name and logo. Make sure you enter the company name correctly, though, as you can't change it later. Once you've completed these steps, you're ready to start using it.
Account verification
WhatsApp Business has a similar logo to the regular WhatsApp app but its green badge contains a white B instead of a phone symbol. A fake version of WhatsApp Business snuck onto Google Play late last year and tricked people into installing it. Shortly after, WhatsApp published a FAQ page, which clears up any potential confusion around the app. You can check your contact's profile to see what type of account they are:
If it has a green check mark, it means that WhatsApp has verified the account as authentic.
However, if you have a business account with a grey checkmark badge on your profile, it means you are using a phone number that matches the phone number of the business you claim to own.
A business account with a grey question mark on the profile indicates that the account has not been confirmed or verified by WhatsApp.
Try to get verified by WhatsApp Business as soon as possible to avoid any trust issues. It is also important to know that businesses can only contact users who have provided their phone numbers and agreed to be contacted by that specific business through WhatsApp Business.
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