WhatsApp HubSpot Integration
Posted: Tue Jan 07, 2025 6:13 am
Feature HubSpot Rasayel
Messaging New Contacts from WhatsApp Inbox Limited to specific HubSpot pages: Contact page, Company page, Deals under Sales, Tickets under Service Send WhatsApp message from Rasayel and HubSpot contact page
Create HubSpot workflows that include sending WhatsApp message Supported Supported
Automation Only via HubSpot workflows available AI-assisted based on knowledge base, No-code chatbot with drag-and-drop functionality, Auto-replies, HubSpot workflows
Automatic syncing contacts between HubSpot & WhatsApp HubSpot requires manual setup of a “WhatsApp number” property for leads, even with recorded numbers Auto-syncs contacts based on phone number and email address
Message Template Creation Limited to WhatsApp Manager Accessible via Rasayel and Business Manager
Interactive Templates Supported but limited Supported: Supported with up to 10 reply & CTA buttons
Template Personalization Supports only contact and company tokens. No deal, ticket, or custom object tokens Enables personalization with any variable through data attributes
Interactive (Free Form) Messages with Buttons Not supported Supported: List messages, Reply button messages
AI-Assisted Templates Not available Offers suggestions for body content, spelling corrections, and name suggestions
Contact Interaction Timeline Displays only selected interactions Automatic recording of all WhatsApp messages & interactions
File Sharing Capabilities Up to 20 MB for HubSpot’s free tools. 250 MB for paid plans bahamas whatsapp phone number Up to 100 MB for all plans
Document Size Limit Up to 250 MB (Paid plans only) 20 MB
Campaigns & Broadcasts Not Supported Supported
Sequences Not Supported Fully Supported (includes analytics)
Voice Note Only inbound supported Inbound and outbound supported
Opt-in Requirements Verifiable opt-in required No verifiable opt-in consent needed
Contact Management
The WhatsApp Business integration with Hubspot allows you to link conversations in Rasayel to your HubSpot contacts and send messages to your customers from HubSpot directly. Here’s how it works:
Contact Matching
Rasayel contacts will be automatically matched to equivalent HubSpot contacts and display this information on the right sidebar of your Rasayel inbox (under the contact card).
Our HubSpot integration will attempt to match a Rasayel contact by email and by phone, showing any matched contacts.
When you activate your HubSpot integration, at the right sidebar you’ll see the HubSpot area:
HubSpot area in Rasayel contact information.
Messaging New Contacts from WhatsApp Inbox Limited to specific HubSpot pages: Contact page, Company page, Deals under Sales, Tickets under Service Send WhatsApp message from Rasayel and HubSpot contact page
Create HubSpot workflows that include sending WhatsApp message Supported Supported
Automation Only via HubSpot workflows available AI-assisted based on knowledge base, No-code chatbot with drag-and-drop functionality, Auto-replies, HubSpot workflows
Automatic syncing contacts between HubSpot & WhatsApp HubSpot requires manual setup of a “WhatsApp number” property for leads, even with recorded numbers Auto-syncs contacts based on phone number and email address
Message Template Creation Limited to WhatsApp Manager Accessible via Rasayel and Business Manager
Interactive Templates Supported but limited Supported: Supported with up to 10 reply & CTA buttons
Template Personalization Supports only contact and company tokens. No deal, ticket, or custom object tokens Enables personalization with any variable through data attributes
Interactive (Free Form) Messages with Buttons Not supported Supported: List messages, Reply button messages
AI-Assisted Templates Not available Offers suggestions for body content, spelling corrections, and name suggestions
Contact Interaction Timeline Displays only selected interactions Automatic recording of all WhatsApp messages & interactions
File Sharing Capabilities Up to 20 MB for HubSpot’s free tools. 250 MB for paid plans bahamas whatsapp phone number Up to 100 MB for all plans
Document Size Limit Up to 250 MB (Paid plans only) 20 MB
Campaigns & Broadcasts Not Supported Supported
Sequences Not Supported Fully Supported (includes analytics)
Voice Note Only inbound supported Inbound and outbound supported
Opt-in Requirements Verifiable opt-in required No verifiable opt-in consent needed
Contact Management
The WhatsApp Business integration with Hubspot allows you to link conversations in Rasayel to your HubSpot contacts and send messages to your customers from HubSpot directly. Here’s how it works:
Contact Matching
Rasayel contacts will be automatically matched to equivalent HubSpot contacts and display this information on the right sidebar of your Rasayel inbox (under the contact card).
Our HubSpot integration will attempt to match a Rasayel contact by email and by phone, showing any matched contacts.
When you activate your HubSpot integration, at the right sidebar you’ll see the HubSpot area:
HubSpot area in Rasayel contact information.