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Customization to prompt for "billing" phone number

Posted: Wed Dec 04, 2024 7:36 am
by shewlykhatun708
At Untype, we support the launch and creation of e-commerce sites using Shopify.
This time, we will introduce how to customize the input field on the Shopify checkout screen to prevent forgetting to enter the "billing" phone number.

As of December 2023, Shopify's specifications allow you to make the "shipping" phone number mandatory at checkout, but you cannot set the "billing" phone number as mandatory.
(Previously, if you set the phone number to mandatory in the settings screen, both "shipping" and "billing" were required, but now it only applies to "shipping".)

Therefore, although it is only a measure belgium b2b leads to reduce input omissions, we currently recommend customizing the "billing" phone number input field to display "Phone number (required)" to encourage input.
(The default is "Phone number".)

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The procedure is very simple, so please read it if you are having trouble.

How to display "Phone number (required)" in the label for the billing phone number input field
(1) On the Shopify admin screen, click "Online Store" in the left menu.

STEP1



(2) Click the three dot button "..." to the left of the "Customize" button.

STEP2



(3) Click "Edit default theme content"

STEP3



(4) In the "Filter Items" field with the magnifying glass icon, enter "phone"

STEP4



(5) In the "Optional phone label" field, enter "Phone number (required)."

STEP5



(6) Click "Save" in the upper right

STEP6



That's all.

The "Billing" phone number on the checkout screen will now display as "Phone Number (Required)."

result

Conclusion
This method applies when the "Shipping" phone number is set to required beforehand. Please note that it does not apply if you want to make the "Shipping" phone number optional and only the "Billing" phone number required.
(The "Optional phone label" is an item reflected in the optional phone number input field. If you follow the above steps when the "Shipping" phone number is set to optional, both "Shipping" and "Billing" will be labeled "Phone number (required)".)

Also, as mentioned at the beginning, this is a measure to reduce input omissions, and you can complete the purchase even if the "Billing" phone number is not entered after changing the display, so please be aware of this.

Shopify's checkout field has limited customization in the regular plan, but you can change the text relatively freely by using the "Edit Default Theme Content" page. We

hope this information will help you with your Shopify operations.