Savings — connecting a digital PBX with a pool of virtual numbers reduces the company's costs for organizing a call center. There is no need to buy a hardware PBX, lay cable lines, pay for international telephone communications. You can refuse to rent a call center in favor of remote work.
Evaluation of advertising effectiveness - using different virtual numbers, you can track sources of leads vp security email list and optimize the advertising budget for promoting goods and services.
The main difference of a virtual number is that it is not tied to a specific device, SIM card, or region. It is rented from a provider, the PBX is set up and connected to other digital services of the company
This provides greater flexibility and convenience for setting up and automating business processes.
What services can be connected with a virtual number?
The main goals of renting are to improve the quality of communication with clients, automate business processes and reduce communication costs. For this purpose, virtual numbers can be used with additional services such as:
CRM systems (for tracking interactions with customers and working with the client base);
automated cloud or local PBX;
Interactive Voice Response - voice menu.
Virtual numbers can be easily integrated into the existing IT infrastructure via API and organize multilateral data exchange between applications and services. This will automate processes and reduce order processing costs.
Why do you need a virtual phone number?
Renting a single phone number for business allows you to solve various problems.
The method of its use depends on the company's goals, current technical equipment, and the specifics of selling goods or services.
SMS and messenger messaging systems
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