Chats are here to “welcome” new people to your website. Implementing them encourages conversation and all your visitors will only need a few seconds to start communicating with you.
Nowadays, chats are an essential part of everything that is reliable and quality.customer service.
Implementing these usually doesn't require much effort or developer involvement, which is great for saving time.
When you add a certain chat plugin, people will interact with you as a seller much faster.
The biggest advantage is that chat plugins allow you to build close and strong relationships with potential customers.
WhatsHelp is one of the most popularCommunication toolsIf you are available in the market but want to find another tool that suits your needs better, you will find the best WhatsHelp alternatives in the rest of this article.
WhatsHelp pros and cons
WhatsHelp allows you to interact with website visitors through the most popular messaging apps like Messenger and WhatsApp.
What are the pros?
WhatsHelp lets you choose your messaging button and connect it to your most important messaging apps.
You can customize a button, choose a color or position, and add a call to action.
In the Pro version, you can add a company logo and write a welcome message for your website visitors.
You will be able to track clicks using Google Analytics.
Your button can be viewed on desktop, mobile, or both.
What are the cons?
WhatsHelp is a very simple tool but lacks features.
There should be more customization options.
The chat box is not overly attractive, which may not attract malaysia mobile phone numbers database enough attention to your website visitors.
Adding a logo and greeting message are Pro only features.
Features in the Pro version are only available for one website domain.
Pricing: It costs $29 per month.
If you still want to rely on one of the WhatsHelp alternatives, one of the following might be a good match for you.
Chatway
ChatwayWhatshelp stands out as an outstanding alternative to live chat, far superior to its competitors thanks to its powerful features that effortlessly facilitate the customer service experience while connecting with customers. With its contemporary and user-friendly live chat interface, Chatway is instantly accessible and does not require a difficult learning process.
By delving into customer interactions, support agents have the power to elevate each interaction into a personalized encounter. As questions pour in, support agents lend a helping hand with instant answers that address specific needs, making customers feel valued and understood.
Going deeper, Chatway empowers support reps to seamlessly assign customer interactions to the appropriate sales, technical, or product departments for dedicated assistance. Additionally, the ability to share images and files further enhances service quality by providing visual context and facilitating efficient problem resolution.
Chatway live chat widget on website
What really sets Chatway apart is its real-time access to customer profiles and purchase histories. This invaluable resource empowers support agents to craft responses that are fine-tuned to individual preferences and past interactions, resulting in a custom support journey that leaves a lasting, positive impression.
Chatway's feature set includes:
Real-time messaging that encourages fast and meaningful interactions.
Customizable chat widgets that add a professional aesthetic and strengthen brand identity.
Chat transcripts that provide comprehensive context and enhance the support experience.
Canned responses provide uniform answers and speed up problem resolution.
File and image sharing enables clearer communication and faster solutions.
Agent availability is a boon of transparency that sets expectations for precise responses.
Essentially, Chatway emerges as a formidable player in the live chat space; a seamless blend of functionality and user-friendliness effortlessly takes customer service to new heights.
Pros
Free to use
Excellent customer service
Available on mobile and desktop
Pricing: You can use Chatway for free.Try it here!
houses
Chaty belongs to the Premio plugins designed to create the best possible experience for your potential customers.
Other Premium add-ons include:
Folders
My Sticky Items
myStickymenu
Subscription Forms
Social Share Buttons
Star Views
WP Sticky Sidebar
Chaty is a chat plugin that allows your website visitors to communicate with you via their favorite platforms.
Why do I love Chaty?
This plugin supports multiple communication channels like WhatsApp, Facebook Messenger, Email, SMS, Snapchat, Skype, Viber, Vkontakte, Telegram, Waze, Phone (click to call) and more. You can continue chatting with your potential customers even when they leave your website.
After selecting the most important applications, you can customize your chat widget.
You can choose the color, location, add a call to action, select the widget icon and size.
It also offers integration with Google Analytics, which you can exclude if you wish.
