How to improve customer experience and build loyalty in B2B – Podcast Episode.
Posted: Mon Dec 09, 2024 4:49 am
In today's post I share with you the episode "How to improve customer experience and build loyalty in B2B" from the great Innokabi Podcast where I had the opportunity to talk about sales and loyalty strategies in industrial companies.
In an entertaining way, we talked about how to work on customer experience , how to align the digital strategy with the company's sales, and how to design the customer journey step by step in industrial companies.
Throughout the talk we have delved into specific cases that we have encountered at BtrueB working as B2B or Industrial Customer Experience Consultants.
Finally, we have developed the “ customer centric ” idea, of how to lebanon phone number resource help sell more, build loyalty and differentiate in B2B environments and much more.
In addition, in the talk you will find interesting points such as these:
A very good example of how to create useful content in B2B industrial environments
Strategies to reach new customers.
A key to customer loyalty in B2B environments
How to improve user experience step by step.
Customer journey in industrial companies.
The best tool to generate trust in B2B clients.
And a few more points…
But above all, throughout the podcast you will find numerous examples and real situations that, if you are in the B2B or Industrial Marketing, Sales or Marketing environment, you will clearly identify in your day-to-day work.
You can listen to the episode right here or from your favorite podcast platform.
I hope you enjoy it.
In an entertaining way, we talked about how to work on customer experience , how to align the digital strategy with the company's sales, and how to design the customer journey step by step in industrial companies.
Throughout the talk we have delved into specific cases that we have encountered at BtrueB working as B2B or Industrial Customer Experience Consultants.
Finally, we have developed the “ customer centric ” idea, of how to lebanon phone number resource help sell more, build loyalty and differentiate in B2B environments and much more.
In addition, in the talk you will find interesting points such as these:
A very good example of how to create useful content in B2B industrial environments
Strategies to reach new customers.
A key to customer loyalty in B2B environments
How to improve user experience step by step.
Customer journey in industrial companies.
The best tool to generate trust in B2B clients.
And a few more points…
But above all, throughout the podcast you will find numerous examples and real situations that, if you are in the B2B or Industrial Marketing, Sales or Marketing environment, you will clearly identify in your day-to-day work.
You can listen to the episode right here or from your favorite podcast platform.
I hope you enjoy it.