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Send message to take care of old customers:

Posted: Thu Dec 12, 2024 10:53 am
by sohanuzzaman48
Sending emails to old customers has become too familiar.

Now, there are two new solutions that make access and care more efficient:

SMS Brandname : Customer care messages that display the brand name.
Zalo ZNS : Customer care messages via Zalo OA business.
Both of these solutions have one main thing in common, which is displaying the brand name when the message is sent to the customer.

Gratitude programs, promotions, gifts or birthday wishes are sent to customers quickly.

Receive feedback from customers:
Be more proactive in listening and collecting germany fax data feedback from old customers. Because they will give the most realistic opinions about products and services.

In addition, show your business what is good and what is lacking. Businesses can use this to evaluate the effectiveness of campaigns, improve performance, improve the quality of the entire sales process, and care for and retain old customers.

Promote many promotion programs:
To make remarketing more effective, take full advantage of the holidays to promote many promotional programs to customers.

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In addition, you can attract old customers to participate in mini games such as lucky spins, lucky draws, etc. to attract their attention.

Overall,
MiCXM™ Contact Center software is also a tool that can support the effective customer retention activities that businesses need.

When using MiCXM™ , the solution always provides every business with a Contact Center system with full outstanding features, making it easy for many Agents to use, and businesses can more closely manage all Agent activities in interacting with customers.

If your business needs a Contact Center system with many superior features and is easy to use, please contact us immediately for more detailed advice!