Shellrent provides its customers with multiple communication channels to facilitate the request for technical support.
Ticket
If you are experiencing search phone number saudi arabia problems using our services, you can request technical support in two ways:
By opening a support ticket directly from the Manager panel.
By contacting us by phone at the following hours: Monday to Friday from 9:00 to 18:30, Saturday from 9:00 to 13:00 and from 14:30 to 18:30.
To open a technical, commercial or administrative support ticket, you must first authenticate with your credentials in the Manager panel. By choosing the “ Support ” and “ Open new ticket ” items, you will be able to select the type of support based on the service for which you are requesting support.
shellrent technical assistance
Once you have indicated the type of assistance you want, the ticket opening wizard will start and you will be involved in entering some information that will help us quickly identify the problem you are experiencing.
Our Team covers different levels of assistance based on the active service or in the activation phase: the goal is to provide you with the right answers to satisfy your needs and respond promptly to the difficulties identified. You can consult the table at this link to understand the different types of technical intervention.
How Shellrent technical assistance works
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