Empathy: Perhaps the most important skill of all, empathy allows community managers to truly connect with members on a personal level. They make everyone feel heard, valued, and understood.
How to become a community manager
Interested in becoming a community manager? There are plenty of ways to start building the necessary skills and experience.
First and foremost, work on developing your communication abilities. Community managers need to be excellent at connecting with people, resolving conflicts, and sparking engaging conversations. Courses in areas like rhetoric, psychology, organizational development, or public relations can help sharpen these talents.
Next, look for opportunities to put those skills into practice. Managing your own online communities, whether it's through social media or forums, is a fantastic way to showcase what you can do. Volunteering or interning with organizations that need community support is another great option.
Finally, don't be afraid to reach out and grow your network. Connecting with other community managers is a wonderful way to learn best practices and uncover new job possibilities. Look for brands or organizations that have a community presence you admire and see if you can get in touch with their community manager or social team to learn from them.
TikTok has rapidly grown into one of the most popular platforms for brands to connect with their audience. With over 1 billion monthly active users worldwide, its short-form, viral nature gives brands a unique opportunity to strengthen connections. However, in today’s competitive social media landscape, posting content isn’t just enough – what truly creates impact is the engagement of followers.
Now, with the latest update in Loomly’s Interactions, you can manage TikTok comments alongside other social channels like Facebook, Instagram, LinkedIn, and Twitter, all from one unified social inbox.
