You called several times, left complaints - you are ignored;
a complaint about a specific employee. For example, the concierge is required to open the barrier to the courtyard at any time of day, but she cannot be reached at night.
Duration: 30 calendar days.
How to send:
via the feedback form on the management company’s website (if any);
by Russian Post by registered mail;
personally bring it to the reception of the management czechia business email list company. In this case, write a claim in two copies. Keep one with the signature of the employee who accepted it.
These two methods are related to peaceful settlement of the issue, when the owner independently achieves the fulfillment of obligations by the management company. If the management company representatives stubbornly ignore complaints, create the appearance that they are solving the problem, but in fact nothing happens - ask the state for help.
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Housing Inspection
When peaceful methods of making utility workers work do not help, write a complaint about the management company to the housing inspectorate. Here they consider any issues related to the operation and technical condition of the building: broken elevators, leaking roofs
Reasons for contacting:
violations of the housing management company's conditions of maintenance. For example, plaster falls on the heads of passers-by;
lack of response to complaints.