CEO and Project Manager
August 23, 2018
At Asiri Marketing we know that it is very important to take care of and improve your online reputation. This is an important factor in generating traffic on the accommodation website and helping customers quickly and easily find the information or help they are looking for. In this way, we give you some of the tips that every accommodation should take into account to take advantage of its online reputation to gain visibility and generate reservations.
One of the most useful data to assess customer satisfaction is feedback. The accommodation has the opportunity to better understand its customers, their tastes and malaysia email list preferences. This way, you can take advantage of understanding the needs of your travelers and offer the best products and services. To enhance these improvements in online reputation, we offer you some tips to help you in your day-to-day life. Ideas such as using Google Alert with the name of the accommodation can be a basic online reputation management, but it doesn't hurt to have some service of this type. You have surely also wondered how Tripadvisor works, since it is due to its positioning in the tool itself. Here at Smartravelnews you have the answer .
Table of Contents [ Hide ]
1 Ideas on how to improve your accommodation's reputation and promote active listening to travelers
1.1 – Transparency.
1.2 – Accessibility and proximity.
1.3 – Efficiency and Speed.
1.4 – Take the utmost care of the relationship with the traveler.
1.5 – Put yourself in the traveler’s shoes to manage their concerns.
1.6 – Surround yourself with a good team of professionals.
1.7 – Add testimonials and comments without any fuss.
Ideas on how to improve your accommodation's reputation and promote active listening to travelers
In this way, we propose a series of factors that condition the traveler's perception of needs and are taken into account when improving reservations:
– Transparency.
Don't be secretive, transparency helps users to have a good relationship of trust with your person or brand. Show data, statistics, proof that a product works, photographs, explanatory texts... Do what you can to show yourself as you are or what your brand and products are like. It is essential that an accommodation has to attract the attention of its clients in every possible way. This means, for example, being present on different social networks, but also having an attractive website that is linked to the accommodation. (Here you must transmit trust and reliability to promote direct bookings over reviews on third-party portals )
