Elimination of inactive elements

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Step Three: Communication
Don't hesitate to contact these customers directly by email, explaining your approach. Let them know about their inactivity and demonstrate your willingness to understand the reasons. If you can, make them an attractive offer to regain their interest. Warn them that if they don't respond, their profile will be deleted.

Identification and management of inactive contacts for a dynamic CRM base
As part of our CRM efforts , it is completely normal and buy phone number list necessary to make difficult decisions in order to optimize your customer management.

Need some advice? First, perform a final segmentation of your contacts to identify those who haven't shown any signs of activity. While this step is certainly tricky, it's crucial for maintaining the momentum of your CRM database.

Don't hesitate to act with confidence by deleting inactive profiles from your system. This will allow you to sort through your database; don't worry, the impact will be positive!